Patient Relations

Share Your Story – Compliments or Concerns

NDMH is committed to improving the quality of our services for patients and their families.  One key way we do that is through changes made as a result of patient comments.  We welcome feedback regarding your experience while at NDMH.

To help ensure that everyone can access our feedback process, NDMH will make every effort to provide documents in accessible formats and/or communication supports upon request.

 

How Do I Share A Compliment Or Raise A Concern?

Always try to speak to the person who provided the care or service, or the Unit Supervisor/Manager. It is best to share a compliment or raise a concern when and where it occurs.

If you have a concern that cannot be addressed in real-time, or the patient is no longer in hospital, you may contact the Patient Relations Office.

T: 807-887-3026 ext. 1224

Email: patientrelations@ndhm.ca 

It is important that your voice is heard and we will work with you to resolve your concern or pass along your compliment. Your care and treatment will not be negatively affected as a result of bringing forward a concern.