Your Privacy

Nipigon District Memorial Hospital (NDMH) is committed to promoting privacy and protecting the confidentiality of the health information we hold about our patients.

In order to provide you with the best possible care, it is essential that we have access to your health information. In the interests of efficient and safe delivery of care, we assume that consent for the Nipigon District Memorial Hospital to handle your person information for identified legitimate purposes is implied by the fact that you are attending NDMH for your care.  Notwithstanding, you may withdraw consent (in writing) at any time for some of the noted uses.

We collect and use and disclose (meaning share) your health information to:

  • Treat and care for you

  • Provide appointment or preventative care reminders to you

  • Send patient surveys to hear from you about the quality of care and services you received

  • Update you of upcoming events, activities and programs

  • Coordinate your care with your other health care providers including through shared electronic health information systems such as the Ontario Laboratory Information Systems (OLIS), Hospital Diagnostic Image Repository Services, ConnectingOntario, and local, regional and provincial programs

  • Deliver and evaluate our programs

  • Plan, administer and manage our internal operations

  • Be paid or process, monitor, verify or reimburse claims for payment

  • Conduct risk management, error management and quality improvement activities

  • Educate our staff and students

  • Dispose of your information

  • Seek your permission (or permission of a substitute decision-maker) where appropriate

  • Respond to or initiate proceedings

  • Conduct research (subject to certain rules)

  • Compile statistics

  • Allow for the analysis, administration and management of the health system

  • Comply with legal and regulatory requirements

  • Fulfill other purposes permitted or required by law

Nipigon District Memorial Hospital is a health information custodian (HIC) under the Personal Health Information Protection Act, 2004 (PHIPA). Nipigon District Memorial Hospital is accountable and liable for compliance with PHIPA and the protection of health records. Nipigon District Memorial Hospital has obligations to make and keep health records under the Public Hospitals Act, Mental Health Act, Vital Statistics Act and under other legislation and documentation standards for regulated health professionals. Our collection, use and disclosure (sharing) of your personal health information is done in accordance with Ontario law.

Nipigon District Memorial Hospital Health Privacy Policy


Request for your Personal Health Information

To submit a request for your personal health information, please select the option that best describes what you need:

Copy of Personal Health Information  Complete this form if you want a copy of your medical/health records.
Correction of Personal Health Information  Complete this form if information in your record is incorrect or incomplete and you want it changed.
Withdraw Consent  Complete this form if you previously gave consent for something involving your health information and want to revoke that consent.
Disclosure of Personal Health Information  Complete this form if you want your health information released/shared with another person or organization.

 

All completed request forms can be submitted to:

Health Records Department

PHONE: 1-807-887-3026 ext. 1230

FAX: 1-807-887-3754

TOLL FREE FAX: 1-855-683-1928


Privacy Inquiries:

To submit a privacy complaint, please complete the privacy complaint form and submit to the Privacy Officer:

Privacy Complaint Form  Complete this form if you want to submit a privacy complaint.

 

NDMH Privacy Officer:

PHONE: 1-807-887-3026 ext. 1242

FAX: 1-807-887-3754

TOLL FREE FAX: 1-855-683-1928

For all other privacy inquiries please contact the privacy officer directly.


If, after contacting us you feel that your concerns have not been addressed to your satisfaction, you have the right to complain to the Information and Privacy Commissioner of Ontario.  The Commissioner can be reached at:

Information and Privacy Commissioner of Ontario

2 Bloor Street East, Suite 1400

Toronto, Ontario M4W 1A8

1-800-387-0073

info@ipc.on.ca

www.ipc.on.ca